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I am blown away with the excellent level of service and the quality of the work I received. Let me first start with the office manager, Duchess. She was extremely friendly and professional and provided me with all the information and support I needed. I hired Handyman Connection to do some work in an office suite - move out repairs. My handman was Ervin, fantastic! He completed the wall patchwork and a few other items in half the time other companies quoted me and his price was almost half the cost. I had compared a couple other companies first who quoted 14 hours and Ervin only took 6- amazing and great results! Ervin went above and beyond regarding some odds and ends too, this was much appreciated!
I want to recognize the Handyman Connection for its super-responsive customer service, thorough workmanship, access to excellent craftsmen, and integrity. I recommend them to anyone seeking installation or repair services for the home. And I’m a repeat customer. I have always been satisfied with their professionalism and fair pricing --but the response and the work they did over the holidays really deserves recognition --and attention for others seeking reliable, good service. On December 20, 2013, in the later afternoon --the Friday before Christmas--the ladder to my attic broke. As I was pulling down boxes of decorations. The ladder unhinged from the ceiling, letting the cold air of the attic into the house, and blocking the main hallway between bedrooms and bathrooms. Absolutely unmovable in this state -and dangerous. Awful! This may not sound like a crisis, but on the big holiday weekend, with family, gatherings planned, guests arriving -this ranked right up there w/a broken sink or toilet. I contacted the Handyman Connection right away who had come to repair the ladder almost a year ago. As usual, Duchess, the ever-professional and customer-focused coordinator answered. At first, she was doubtful that I could get help until that next Monday --several days later! When I stressed how difficult and dangerous the break was, she asked for time to make calls --and within 20minutes, she had located an excellent craftsman, Eddie DelGado who came out that evening! Like, within 2H of the break. Eddie worked in 3 stages: first to shore up the door by repairing the damaged side; then, to watch me use the door --a first! At that point, he realized that the way I was closing the door might contribute to the door’s hinge weakening. He demonstrated the proper way and decided to fortify the left side while he was at it... All in all he was there approximately 1.5H to secure, repair, and stabilize the entire operation. And-in the middle of company coming and going- he worked efficiently and w/o a mess. I was thrilled! To this day, the door operates smoothly. As if this wasn’t sufficient, Duchess informed me that there would be no charge --as they guarantee their work for 1 year--and my door fell within the warranty. So, not only was I super-delighted with Handyman Connection’s responsiveness, quality service, great craftsman in Eddie--but also they serve with overall integrity too! They already had me at “Eddie will be right over!” --but now, they’ve got a customer and booster for life! You will not be disappointed.
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2016 Best of Fairfax Award
Press Release FOR IMMEDIATE RELEASE Handyman Connection of Fairfax Receives 2016 Best of Fairfax Award Fairfax Award Program Honors the Achievement FAIRFAX March 2, 2016 — Handyman Connection of Fairfax has been selected for the 2016 Best of Fairfax Award in the Handyman Services category by the Fairfax Award Program. Each year, the Fairfax Award […]